Spiffykerms Style

While I don’t post outfits of the work week any more, since I’m not currently working a full time job outside of the home, I have decided to take quick, styled outfits on our kitchen floor to still keep up with the fashion posts on my blog. Follow along on my Instagram or search the hashtag #SpiffykermsStyle :)Maxi skirt, Flip flops, clutchWorkout clothes, Lululemon, Mizuno, Target, Under Armour, NikeOutfit of the day, OOTD, Banana Republic, JC Penny, American Eagle, Tory Burch, Forever 21, Skagen watchWorkout clothes, ootd, workout, Lululemon, Mizuno, Ironman Canada, Ironman, MPG Sport, MPGWhat I wore, OOTD, FashionCrossFit, CrossFit Waterloo, WIW, What I wore, OOTD, Workout, Mizuno, Gap, MPG

What are you wearing today?

Do you prefer to wear pants or skirts/dresses more?

Is this something you’d like to see regularly on the blog? Or would you like me to keep it to Instagram only?

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J Crew’s customer service = A+


All too often you hear about people ranting about Customer Service and how disappointed people are with things that have gone wrong with whatever it may be. Today I’m going to RAVE about how great J Crew’s customer service. A nice change of scenery, right?

Remember a few weeks ago when I published my blog post on all of the purses I own? Well folks, I’m down a man.

That’s right. A new edition to the purse collection quickly went to little purse heaven after just two wears.

This one right here, the J Crew baby brompton.

I purchased it in February at Yorkdale Mall in Toronto and wore can remember the exact two times I’ve worn it. One of the days was one of our rare hot days in March, and it was St. Patrick’s Day. I wore it with my jeans and immediately regretted the decision as some of my jeans transferred onto the back of the suede-like purse. I put it away for a few months, and took it out again when I went to the KW Multiculutral Festival with Steph in June.

Spotted: J Crew baby brompton.

Somehow one of the rivets broke on the purse on just the second wear. It wouldn’t normally be a huge deal, but I spent a pretty penny on this purse and since it was a manufacturing problem I decided to e-mail J Crew and see how they could resolve this issue.

Since I purchased the purse in February and I never keep my receipts, I included everything I could about the purchase. Photos of the damaged item, and a record of my MasterCard payment to the Yorkdale J Crew store.

J Crew’s 24/7  customer service wrote me back within hours of me sending off my e-mail.  They apologized for the quality issue that I’ve experienced with the Brompton baby and they said they stand behind their merchandise and would be happy to accept this item for return, and ship them the item back to J Crew at no cost to me. Since I no longer had my receipt, I had to complete as much information about the purchase as I could provide, such as the store location, date of purchase, payment used and an indication of whether I’d like an exchange or credit.

I had a few questions again, before I sent off my purse to them in the States, and again they wrote back just moments later.

I mailed off my purse a week or so ago and it’s already been delivered to J Crew. Now is just the waiting game of getting my money back onto my credit card. I must say, I’m pretty impressed with their customer service and because of that, I will continue to shop there. I’m a very happy customer!

Do you have any similar stories about awesome Customer Service you’ve received in the past? Do tell!

P.S. J Crew is coming to the Eaton Centre in October! So exciting.

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I guess I’m a purse girl

I didn’t realize until lately how much of a purse person I was until I compiled all of the purses I owned. I’ve decided to do a little history on them and do mini reviews on each of them. Love the backdrop of the photos, these were taken on our balcony, the glass has this sea green tinge to it. Whether it’s aged like old rustic bookcases or it’s meant to be that way, I’m not sure. But I like it.

Nine West Yellow[Purchased in 2007] I remember exactly when I bought this purse. It was my first year living in Ontario and I was having Graphic Design interviews with companies. I didn’t own a car at this point and after my interview I popped into the mall and headed to Winners. I saw this Nine West purse and immediately purchased it. See what was in my purse back in 2008!

Banana Republic clutch [Purchased in 2008] I was shopping on Banana Republic’s website without realizing it was located in the USA. I called the BR store in Toronto asking them to ship it to me. When it came, I didn’t realize how small it was. But now it’s one of my most favored purses/clutches that I own.

Nine West Red [Purchased in 2009] I bought this one at a place similar to Winners called Labels. See what was in my purse back in 2009! I rarely used this one, I felt it was a little too boring for me.

Danier Crossbody [Purchased in 2009] I knew I wanted something I could cart around with me like the Banana Republic clutch shown above, but didn’t want it on my wrist all the time. So a small cross body to store a few cards, cash and a cell phone is perfect for this small bag.

H&M Bucket bag [Purchased in 2011] This was my first purse that I picked up at H&M and was soon to be my carry-all for everything. It’s pretty massive and things get lost in it. I use this on more during the winter now, as I don’t mind if it gets beat up since it was only a $20 purse from H&M, so it’s not real leather ;)

Furry Winners Bag [Purchased in 2011] I bought this on a whim when browsing Winners with my sister-in-law over Christmas Holidays last year. I don’t know what possessed me to buy it. But I did, and I wore it for the entire 2011 winter. It was definitely a statement piece.

Christmas bag [received in 2011] My brother and sister-in-law either gave this one to me for Christmas or my birthday a year-ish ago. I’ve only used it a handful of times, I do like it but forget that I have it.

J Crew Bag Brompton Hobo [Purchased in 2011] Ah, my most expensive splurge on a purse. I picked up this beauty while I was down in California last summer for BlogHer11. It has a zippered compartment on the rear which the sales lady had me sold once she told me it stores the ipad 2 perfectly in the pouch. This was my go-to purse all last summer.

J Crew Bag Baby Brompton [Purchased in 2012] Would you look at that? A mini version of the Brompton shown above. This is made out of suede rather than the leather one I own. I bought this at the J.Crew store in Y0rkdale Mall while shopping this winter. I’ve only used it once, but I need to remember that my dark blue jeans are a no-no when wearing this. Jeans stain suede! :(

 Zara purse [Purchased in 2012] Love this as my everyday purse if I don’t care what I’m doing. This purse was purchased in the spring of this year. It’s already falling apart at the straps. I need to go get this fixed. Rather annoying don’t you think?

Fossil Purse [Received in 2012] AH! My new favorite purse! Finally another pop of color to add to my collection of neutrals and browns. I use this purse daily, or if I want to switch it out I use the grey Zara one above. But those are my two purses I use regularly. I’ve blogged about my Fossil, and also showed you what’s inside my purse!

Are you a purse girl? How many bags/purses do you own?

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